Terms of service
Last updated November 2026
This is a plain-English starting draft. Have it reviewed before you rely on it.
The service
Framewatch lets builders share schedules, photos, files and messages with homeowners. By creating an account you agree to these terms.
Free trial and billing
New accounts get 30 days free with no card. After that, you pay for the plan you choose, billed monthly by Stripe until you cancel. Each plan covers a set number of homes being built at the same time, and you can add extra homes for a monthly fee. Finished homes don’t count. You can pay monthly or yearly. Yearly plans are billed up front for the year. If you change your plan partway through a billing period, the difference is prorated. The founding price is a lower monthly price on the Builder plan for a limited number of early customers. It lasts as long as you stay on the Builder plan with monthly billing, and it ends if you switch plans, switch to yearly billing, or cancel. You can cancel anytime from Settings, and you won’t be charged for the next month.
Your content
You own the photos, schedules and files you upload. You give us permission to store and show them to the people you share them with, which is how the service works. Only upload things you have the right to share, and don’t post anything unlawful or anything that invades someone’s privacy.
Schedules are estimates
Dates shown on a home’s page are the builder’s current plan, not a promise or a contract term. Framewatch doesn’t replace your contract with your homeowner or any notice the contract requires.
Availability
We work to keep Framewatch running and your data backed up, but we can’t promise it will never be down. Keep your own copies of anything critical.
Ending an account
You can close your account anytime. We may suspend accounts that don’t pay or that misuse the service.
Limits
Framewatch is provided as is. To the extent the law allows, our total liability is limited to what you paid us in the 12 months before the claim.