Privacy
Last updated November 2026
This is a plain-English starting draft. Have it reviewed before you rely on it.
Who this covers
Framewatch is used by home builders (“builders”) to share progress with the people they build for (“homeowners”). This page explains what we collect from each and what we do with it.
What we collect
- Builders and their team members: name, company, email, phone, password (stored scrambled, never in plain text), logo, and the homes, schedules, photos, files and messages you add.
- Homeowners: the name and email your builder enters, the questions and photo requests you send, when you last opened your page, and whether you want emails.
- Payments: handled by Stripe. We never see or store full card numbers.
How we use it
To run the service: show each home’s page, send update emails and weekly recaps, send password resets, and bill builders. We don’t sell personal information, and we don’t use it for advertising.
Who can see a home’s page
Only people who have that home’s private link, and the builder. Links are long and random. A builder can remove anyone, which turns their link off.
Services we rely on
Hosting (Render), email delivery (Resend) and payments (Stripe). They process data only to provide their service to us.
Emails
Homeowners can turn off emails from the bottom of their page or from the link in any email. Builders get account and billing emails while they have an account.
Keeping and deleting data
We keep a builder’s data while the account is open. To delete your account or a home and its photos, email us and we’ll take care of it within 30 days.
Contact
Questions about privacy: help@framewatch.co